Neptune Managed Services


 Neptune Managed Services is a professional ICT services company delivering comprehensive outsourced IT & communications solutions.  We provide specialised advice and consulting, project management and outsourced professional services, a National Service Desk, a National Response Centre, security infrastructure, audit compliance, validation services, and cloud and data centre solutions.

Neptune Managed Services was established in 2010 to design, deliver, deploy and support complex voice and data and solutions for its sister company, Trident Computer Services.  Neptune Managed Services has grown significantly to meet the ever-increasing demand for IT support and, in particular, rapid response and remediation.  Neptune’s flexible offerings are uniquely tailored to each customer and are supported by our experienced and accredited system and network engineers at our National Service Desk.

Our solutions will support your IT requirements, secure and protect your data, strengthen your controls, reduce your exposure to risk, help you comply with regulations and improve your communications – so that you can focus on your business.

 

Our Mission


Our mission is to provide our clients with the highest level of customer service possible, delivering superior solutions and leading-edge technologies by our highly experienced and expert staff.

 

Our Values


At Neptune, operational excellence, experience, accountability and honesty are the values that underpin all that we do.  We continuously strive to be the industry leaders in the design, delivery and management of enterprise ICT solutions.  We are determined to consistently provide excellence in customer service and support, and are driven by the desire to create success for our clients, improve efficiencies and reduce operational costs through the use of proven technologies.

 

Our Philosophy


Our management philosophy is to empower our staff with the tools and resources to excel with an emphasis on accountability, creativity and approachability. This philosophy has resulted in a dedicated team who strive to provide highly professional and personal service to each and every client and to adapt to their ever changing needs.